These terms and conditions outline the rules and regulations for using Gena Health Ltd’s website, located at genahealth.co.uk.

1. Introduction

We are Gena Health Ltd (referred to as “Gena”, “we”, “us”, and “our”), a limited company registered in England. Our company number is 14970738, and our registered office is at 20 Wenlock Road, London, England, N1 7GU.

We operate our website at https://www.gena.health (our “Site”). These are the terms and conditions of use for our Site (“Terms”). We also provide the Gena platform (“Platform”), a digital healthcare solution targeted at rare cancer patients and caregivers. Use of the Platform is governed by separate terms.

Gena is not a healthcare provider. It serves as a communication platform only, and Gena is not responsible for the information, including its accuracy, communicated through it by healthcare professionals, patients, and caregivers.

By using the Site, you agree to be bound by these Terms. Do not use the Site if you do not agree to all of these Terms.

We may change these Terms from time to time by updating them on the Site. These Terms were last updated on 15th July 2024.

Use of your personal information submitted to or via the Site is governed by our Privacy Policy.

2. Access to the Site

The Site is intended for use only by individuals who are at least 18 years old. By using the Site, you confirm that you meet this requirement, or if you are under 18, you have obtained permission from a parent or guardian.

You may only access and use the Site on a device that you own or control. If you use a device you control but do not own, such as a company phone, we assume you have permission from the device owner. You are responsible for all access and use of the Site on the device under these Terms.

Ensure your equipment (computer, laptop, netbook, tablet, or other mobile device) meets the necessary technical specifications to access and use the Site and is compatible with it.

We may restrict access to certain features, parts, or content of the Site, or the entire Site, to registered users. You must ensure your registration details are accurate. If you are provided with a log-on ID (such as a username and password), treat this information as confidential and do not share it with anyone else. You are responsible for all activities under your log-on ID and must notify us immediately of any unauthorized use or security breach. We reserve the right to disable any log-on ID at any time if you fail to comply with these Terms or provide false information.

We cannot guarantee continuous, uninterrupted, or error-free operability of the Site. There may be times when features, parts, or content of the Site, or the entire Site, become unavailable or are modified, suspended, or withdrawn by us without notice. We are not liable to you or any third party for any unavailability, modification, suspension, or withdrawal of the Site or its content.

3. Permitted Use

You may use the Site in accordance with these Terms. You may retrieve and display content from the Site on a computer screen, print and copy individual pages, and store such pages in electronic form. Additional terms may apply to certain features or content of the Site and will be displayed on-screen or accessible via a link.

4. Prohibited Use

Except as expressly set out in these Terms, you are not permitted to:

• Store content from the Site on a server or other storage device connected to a network or create an electronic database by systematically downloading and storing all content of the Site.

• Remove or change any content of the Site or attempt to circumvent security or interfere with the proper working of the Site or the servers on which it is hosted.

• Create links to the Site from any other website without our prior written consent. You may link from a website you operate provided the link is not misleading or deceptive, indicates its destination fairly, does not imply our endorsement, links to the home page, and the linked website does not contain unlawful, threatening, abusive, defamatory, pornographic, obscene, vulgar, indecent, offensive content, or content that infringes on intellectual property or other rights.

Use the Site and anything available from it only for lawful purposes, in a responsible manner, and not in a way that could damage our name or reputation or that of our affiliates.

All rights granted to you under these Terms will terminate immediately if you breach any of them.

5. Intellectual Property Rights

All intellectual property rights in any content of the Site (including text, graphics, software, photographs, images, videos, sounds, trademarks, and logos) are owned by us or our licensors. Nothing in these Terms grants you any rights in respect of any intellectual property owned by us or our licensors. You do not acquire any ownership rights by downloading content from the Site. If you print off, copy, or store pages from the Site (only as permitted by these Terms), ensure that any copyright, trademark, or other intellectual property right notices in the original content are reproduced.

6. Content

We may change the format and content of the Site from time to time. Your use of the Site is on an ‘as is’ and ‘as available’ basis and at your sole risk.

While we strive to ensure all information on the Site (other than user-generated content) is accurate, it is not intended to constitute authority or advice on which reliance should be placed. Verify information with us or the relevant source before acting on it.

Except as set out in these Terms, we make no representations or warranties as to the accuracy, completeness, currency, correctness, reliability, integrity, quality, fitness for purpose, or originality of any content of the Site. To the fullest extent permitted by law, all implied warranties, conditions, or other terms of any kind are excluded, and we accept no liability for any loss or damage incurred as a result of using the Site or relying on its content.

We cannot guarantee that any content of the Site will be free from viruses or other harmful code. It is your responsibility to implement appropriate IT security safeguards (including anti-virus and other security checks) to satisfy your requirements regarding the safety and reliability of content.

7. Your Personal Information

Use of your personal information submitted to or via the Site is governed by our Privacy Policy.

8. External Links

The Site may include links to external sites, which may include third-party offers and promotions. These links are provided for your convenience. We are not responsible for the content of these sites or anything provided by them and do not guarantee their continuous availability. The inclusion of links does not imply endorsement or association with their operators.

9. General

Nothing in these Terms limits or excludes our liability to you for:

• Death or personal injury caused by our negligence;

• Fraudulent misrepresentation;

• Breach of any term implied by the Consumer Rights Act 2015 that may not be limited or excluded by law;

• Any other liability that may not be limited or excluded by law.

If you are a consumer and not a business user, we are not liable for any business losses. If you are a business user, we are not liable for any indirect or consequential losses, loss of profit, revenue, contracts, data, goodwill, or other similar losses. Our liability for losses you suffer is limited to losses that were reasonably foreseeable.

These Terms are governed by English law. Any dispute between you and us regarding these Terms will be dealt with by the English courts.

10. Contact Us

If you have any questions about these Terms, please contact us at:

[email protected]